• Software Engineering Manager

    Req No.
    Location Name
    Product Engineering
  • Overview

    Paciolan is the #1 primary ticketing company in college athletics, and the #2 largest primary ticketing provider in the US including performing arts, arenas, and professional sports. As a leader in ticketing, fundraising, marketing, analytics, and technology solutions, we power more than 500 live entertainment organizations, selling over 120 million tickets a year.

    While we are the market leader in many areas, we will never act too big or move too slow as a company. At Paciolan, we come to work ready to innovate and succeed, and we always have fun doing it. You may not recognize our name, because we white-label our consumer channels, but we create great products at scale…not just once a year Black Friday, but every day our events go on sale!


    As we continue to grow, we need outstanding hands-on Software Engineering Managers to come join us and help raise the bar. Our Software Engineering leaders influence the technology growth that impacts millions of customers across the entertainment space. Opportunities abound to grow our technology - and to grow your career!


    What you’ll do

    • Work with a variety of teams (Engineering, UX, Product Management, and other client-facing teams) to design, own and deliver software for new features and functionality across our B2B and B2C ecosystem.
    • Keep your hands dirty in code, architecture and technology at least 50% of the time building micro services or single page web applications, while leading initiatives and small teams of engineers.
    • Help your engineering teams become highly performant through mentoring, code reviews and sharing your knowledge and experience.
    • Participate in design sessions with your team members, coming up with the optimum technical solution that not only meets the business requirements, but does so with performance, scalability, and maintainability in mind.
    • Deliver on your commitments. Because you’re accountable, everyone on the team has confidence that at the end of each sprint, the team will meet their definition of done and push code.
    • Innovate. There’s always something we can improve upon, whether it be process or tools. Maybe a Slack bot will make our teams more efficient at doing those pesky code deployments – if you can dream it, then go ahead and build it.


    What to bring

    • Bachelor’s degree or equivalent experience in software engineering, with excellent communication and collaboration skills.
    • Specifically, practical work experience in developing applications using Java, node.js or React programming languages.
    • Passion and experience for raising the quality bar and taking ownership.
    • Experience in agile methodologies, test automation and CI build pipelines – a desire to automate everything and embrace DevOps.
    • Ability to design great architecture for software to perform at scale following best practices and design patterns.
    • An eagerness to collaborate and participate in devjams and hack-a-thons to build cool stuff.
    • The ability to truly lead engineers, help grow their careers and continue to raise our bar on service delivery.


    An Extra “Awesome”

    • 5+ years of experience doing similar work, especially if you’ve been leading teams w/ direct reports.
    • Functional programming, noSQL databases, experience in full stack programming so you can speak from experience to all engineers.
    • Building clouded-hosted products at large web scale, preferably in AWS.



    What’s in it for you


    Just like the teams we work with, we team up at Paciolan too! You’ll find espresso machines, basketball hoops, ping pong tables and lots of options for hanging out with your coworkers such as: a running club, soccer club, yoga class, the bar method class, company sponsored events off-site and many more. We have a Starbucks attached to our building for your caffeine fix as well as several restaurants and food trucks nearby, that is, if you missed any of the food that is often ordered in.


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