• Business Intelligence Analyst

    Req No.
    Location Name
    Information Technology
  • Overview

    Paciolan is the #1 primary ticketing company in college athletics, and the #2 largest primary ticketing provider in the US including performing arts, arenas, and professional sports. As a leader in ticketing, fundraising, marketing, analytics, and technology solutions, we power more than 500 live entertainment organizations, selling over 120 million tickets a year.

    While we are the market leader in many areas, we will never act too big or move too slow as a company. At Paciolan, we come to work ready to innovate and succeed, and we always have fun doing it. You may not recognize our name, because we white-label our consumer channels, but we create great products at scale…not just once a year Black Friday, but every day our events go on sale!

    As we continue to grow, we need a true analytics champion to come join us as our Sr. Business Intelligence Analyst. You will cultivate the development of our advanced analytical platform that brings unique and exciting insight to our customer base. If you are passionate about extolling the benefits of developing a strong analytical culture and shepherding our customers through this journey, we would like to speak with you.


    • Own the ideation, technical development and launch of innovative features that enhance our advanced analytical platform
    • Manage current product priorities through day to day collaboration based on input from a number of stakeholders:
      • Customers - ongoing dialog based on feedback using the product, and identifying new high impact visualizations and data models
      • Support – improving the satisfaction of current members and reducing cost-to-serve.
      • Sales – meeting the needs of future customers and market initiatives.
    • Be the face of the advanced analytical platform for our clients through on-site meetings, regularly scheduled project calls and ongoing support interactions

    • Keep up to date on business intelligence trends and methodologies, both in and out of the sports and entertainment industry






    • Preferred 5+ years of experience working with all aspects of a business intelligence platform, preferably Birst
    • Business intelligence consulting experience, experience as a business analyst, creating reports, dashboards and metrics
    • An understanding of developing data models with data originating from multiple, seemingly disparate data sources
    • Desire to be self-motivated and self-manage with efficiency, organization and detail with a strong work ethic and proven track record for getting things done
    • Your ability to sjuggle multiple projects while also keeping focused on high level goals and objectives
    • Your ability to own and present overall strategy and roadmaps to internal and external stakeholders including executives and clients
    • Passion for design-thinking product development, with a thirst to measure your products and use data in your decision-making process
    • Your excellent communication and collaborative skills and ability to lead and influence when necessary




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