• Part Time Field Technician- New York

    Req No.
    2019-2562
    Location Name
    ANC
    Location
    US-NY-Purchase
    Category
    Customer Support
    Type
    Part-Time
  • Overview

    ANC is a Learfield-Comcast company, and a leading digital technology solutions provider, offering end-to-end integration services within the Sports, Out-of-Home(OOH), and Commercial industries. ANC’s unique services model includes client-project consultation, technology design and specification, product sourcing and quality control, installation and operations and our proprietary software operating system, LiveSync. ANC also provides award-winning content creation and management services as well as long-term service maintenance agreements. 

    To learn more about ANC’s iconic commercial projects, Westfield World Trade Center, Moynihan Station, Brandywine Realty, and more, visit: www.anc.com. 

     

    Responsibilities

    • Operate and maintain ANC’s signage systems for all sporting and non-sporting events (Rotational Signage)
    • Field Representative will be responsible for scheduling, maintenance, and operations in the market.
    • Communicate effectively and regularly with the Operations Manager, Tech Support Specialist, and the Client Services Account Executive assigned to the market.
    • Act as ANC’s representative to the company’s clients in the market (New York Yankees at Yankee Stadium and the New York Mets at Citi Field) including acting in a professional manner, adhering to all company policies and procedures, and enforcing company policies and procedures.
    • Bear primary responsibility for the operation and maintenance of ANC’s signage systems for all sporting and non-sporting events (including LED Displays, Rotational Signage, LED Operating Software, and Rotational Operating Software), making sure the following tasks are completed:
    • Perform system review and maintenance of all onsite products before every event to ensure all signage systems will meet ANC’s obligations to teams and sponsors.
    • Repair any failing parts and rectify any software issues prior to gates opening to the public.
    • Maintain inventory of spare parts, placing orders with Operations Manager for the warehouse as necessary to replenish supplies.
    • Ensure that timesheets and operations reports are recorded and uploaded within three (3) hours after each game/event.
    • Coordinate with and take direction from ANC Operations Manager and Tech Support Specialist to meet the needs of the client and building for games and other events.
    • Advance production truck requirements in order to pre-set system requirements
    • Single point of contact for support with ANC/Mi team
    • Develop relationships with ANC’s clients within the outlined venues
    • Act as ANC’s representative to the company’s clients in the market, including acting in a professional manner and adhering to all company policies and procedures.
    • Communicate directly with client departments including marketing, sales, operations, outside vendors, and technology/IT.

     

    Qualifications

    • Familiarity with the operation of a personal computer and the Windows XP, Vista and Windows 7 environments.
    • The successful candidate will be trained to operate WinSpace and VisionSOFT™, ANC’s patent-pending operating system for digital signage displays.
    • Computer hardware setup skills and server knowledge; including internal hardware components, with experience in technology troubleshooting.
    • Mechanical and electrical knowledge.
    • Must be able to work at high elevations and be comfortable with access to scoreboards where 30~40’ climbs are typical
    • Attention to detail with excellent organizational skills and problem-solving abilities.
    • Experience in video engineering, video test equipment, and testing strategies
    • Experience in audio system operation and troubleshooting
    • Experience in a fast-paced, stressful and deadline-oriented environment.
    • Ability to interact confidently, professionally and with an understanding of the technology directly with all departments, including senior management.
    • Flexibility in schedule; sporting events are held year-round at different times, including holidays. The successful candidate will also be required to work in the venues on non-game or event days to ensure that ANC’s systems are fully operational.

     *For consideration, please email your resume to anccareers@anc.com  

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