• Regional Operations Manager, Places

    Req No.
    2019-2749
    Location Name
    ANC
    Location
    US-NY-Purchase
    Category
    Client Services
    Type
    Full-Time
  • Overview

    About ANC

     

    ANC actively turns the everyday world all around us into extraordinary theater. We do this by designing, integrating and operating high impact visual display systems for Sports venues, live Events, and in public Places. As a division of Learfield IMG College, a leader in the world of college sports media rights, ANC fuses art, commerce and technology to set the gold standard of the event experience for a distinguished body of work and clients that includes the Wells Fargo Center in Philadelphia, The Cleveland Cavaliers, Los Angeles Dodgers, University of Notre Dame, University of Texas, The NCAA Final Four, The NFL Draft, The PGA Championship, Lollapalooza, Kaaboo Music Festival, The Westfield World Trade Center, Pier 17 at South Street Seaport, and many other distinguished brands, events, and companies. We are involved in over fifty high profile events per week where we help deliver “the show.” Our permanent installation work is also especially distinguished for our commitment to design, innovation, and elegance. As a company we believe in demonstrating Excellence in Everything we do. To learn more about ANC, go to www.anc.com.

    Responsibilities

    Position Overview:

    The Regional Manager of ANC Places will be responsible for overseeing the execution of contracted services for ANC’s growing division of Commercial, Out of Home, Retail and Non-Sports-Related clients. The person will oversee a staff in each market working within the Field Operations team and be successful in developing and maintaining strong working relationships with ANC clients.

     

    The right candidate will be willing and able to…

    • Oversee the execution of contracted services at all ANC Places (i.e., Commercial/Retail/Out of Home clients).
    • Bear primary responsibility for the operation and maintenance of ANC’s signage systems at each facility (including LED Displays, LCD Displays, LED Operating Software).
    • Communicate effectively and regularly with the Vice President of Field Operations and the Field Operations team to provide regular updates.
    • Hire and manage a team of approximately 7-10 part-time and full-time technicians in the markets.
    • Act as ANC’s representative to clients in the market being the point person for ANC clients making sure Field Technicians are adhering to ANC’s policies and procedures.
    • Confirm necessary preventative maintenance of all onsite products takes place regularly and as needed.
    • Manage staff and oversee the repair any failing parts and rectify any software issues.
    • Input service tickets to communicate and track issues and repairs at the facilities.
    • Ensure onsite technicians maintain an accurate inventory of spare parts, placing orders with Operations Manager for the warehouse as necessary to replenish supplies.
    • Develop close working relationships with ANC’s clients.

    Qualifications

    The right candidate has

    • Experience directing and managing a team
    • Experience in technology troubleshooting and troubleshooting LED/LCD Hardware
    • Experience with ANC LiveSync (vSOFT) Software
    • Knowledge of servers and other rack equipment
    • Ability to provide excellent customer service in a fast-paced, deadline-oriented environment
    • Interest in new trends within the industry and learning new technologies
    • Ability to interact confidently, professionally and with an understanding of the technology directly with all departments, including senior management
    • Ability to work at high elevations and be comfortable with access to scoreboards where 30~40’ climbs are typical
    • Flexibility in schedule and ability to travel approximately 50% of time

     

    Why you should join us…

     

    Culture

    ANC is committed to a positive, enjoyable culture where people are embraced, and team members are highly engaged

     

    Opportunities for growth

    We’re growing! Internal mobility is highly encouraged and fully supported

     

    Benefits

    • Medical
    • Dental
    • Vision
    • 401K match
    • Paid Time Off (PTO)

     

    If you’d like to join our team… 

     

    Equal Employment Opportunity

     

    ANC is proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

     

    * At this time, ANC will not sponsor individuals for employment visas for this open role.

     

    About Learfield IMG College

     

    An industry leader for more than four decades, Learfield IMG College has a deep presence in the college athletics landscape nationwide. It manages the multimedia and sponsorship rights for nearly 250 collegiate institutions, conferences and arenas, and supports athletic departments at all competitive levels as title sponsor of the prestigious Learfield Directors’ Cup.Learfield IMG College also provides its collegiate partners access to professional concessions and ticket sales; branding, licensing and trademark consulting; digital and social platform expertise; campus-wide business and sponsorship development; and venue and technology systems through its affiliated companies. Our people-friendly culture is a hallmark of our style and approach to business and is rooted in values demonstrating intentional and active care for other people. The company and its employees strive each day to live by the company's value statement: “build the team, grow the company, have fun, love and serve others." To learn more about Learfield IMG College, go to https://www.learfield.com.

     

     

     

    If you’re interested in being considered for this position, please submit this application

     

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