• Senior Product Manager, Enterprise Solutions

    Req No.
    2019-2850
    Location Name
    Paciolan - Irvine
    Location
    US-CA-Irvine
    Category
    Product Engineering
    Type
    Full-Time
  • Overview

    Paciolan is the #1 primary ticketing company in college athletics, and the #2 largest primary ticketing provider in the US including performing arts, arenas, and professional sports. As a leader in ticketing, fundraising, marketing, analytics, and technology solutions, we power more than 500 live entertainment organizations that sell over 120 million tickets a year.

     

    While we are the market leader in many areas, we will never act too big or move too slow as a company. At Paciolan, we come to work ready to innovate and succeed, and we always have fun doing it. You may not recognize our name, because we white-label our consumer channels, but we create great products at scale, not just once a year Black Friday, but every day our events go on sale!

     

    As we continue to grow, we need an outstanding product leader to come join our enterprise product team. 

    Responsibilities

    • Own overall product strategy and roadmap, driven by user insight (both clients and internal stakeholders) and data analysis
    • Collaborate with lean agile teams to execute the overall product and company strategies
    • Manage all go-to-market activities with cross-functional teams to ensure products have a successful launch and are supported throughout the business post-launch
    • Utilize metrics and key performance indicators to track product success and define areas for enhancements and optimization within the user experience
    • Understand and discuss technical concepts, and propose new product ideas with non-technical and technical employees

    Qualifications

    • 5+ years in relevant B2B/SaaS product management experience with exposure to both front-end user experiences and backend processes
    • Strong attention to detail and organizational skills in product management functions - writing requirements in the form of user stories with acceptance criteria, market research, competitive analysis, product planning and reporting
    • Experience working with multi-disciplinary teams and external clients/partners
    • Excellent communication (verbal and written), organizational, and time management skills
    • Understanding of the ticketing or live event industry a plus
    • Aptitude for solving complex problems using data driven decision making
    • Experience working with web analytics tools such as Google Analytics a plus
    • Must be able to provide examples of previous work (i.e. user stories with acceptance criteria, wireframes)

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